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It was great to see customers visibly excited about Zenprise for BlackBerry, and the new User Dashboard feature in Zenprise 3.1 (in beta right now, this is what attendees saw at our TechEd booth last week) promises to make the job of IT/messaging/mobility help desks a lot easier. For Exchange, the User Dashboard provides a quick snapshot of all the important user properties and real-time performance stats of a user's mailbox server. For BlackBerry, the User Dashboard shows BlackBerry Enterprise Server and BlackBerry device-related properties and performance stats, and also an end-to-end availability state for a particular user. The dashboard also enables instant testing of a user's device.
The rapid-fire software release cycles of our times means we're working on some exciting new features for v3.2, in our mission to go where no Exchange and BlackBerry monitoring & troubleshooting products have gone before. :)
Labels: Events, Mobility - BES/ActiveySync, Newsbytes, Tools, Zenprise
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