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HOW TO: Expose original senders and recipients of quarantined messages
Posted by Bharat Suneja at 11:17 AM
The Content Filter Agent in Exchange Server 2007 allows you to quarantine messages above the SCLQuarantineThreshold. Messages so quarantined are delivered to a quarantine mailbox, specified in the Content Filter configuration. [Read previous post for more info, "Exchange 2007 Content Filter: How to move messages to users' Junk Mail folder"]
Messages arriving in the quarantine mailbox look like NDRs. They appear to be sent from the postmaster address of the default domain. As such, you can't easily see the original sender and recipient's addresses, as shown in the screenshot below:
"How to Recover Quarantined Messages from the Spam Quarantine Mailbox" in the Exchange Server 2007 documentation shows how to use a custom Outlook form to expose the original sender - the doc has code that can be copied to a text editor like Notepad and saved as a custom form (QTNE.CFG), which can be used in Outlook to expose the relevant MAPI property as a field that can be added to the view.
This exposes the original sender, but doesn't expose the original recipient of the message. To expose the recipient, you need to modify the form from the above link and add the relevant MAPI properties. You can download the QTNE.CFG file I modified, and save it in the correct Forms folder for your locale.
For US English, the path is: \Program Files\Microsoft Office\Office12\Forms\1033. You can find out the locale ID (LCID) for your locale from KB 221435: List of supported locale identifiers in Word..
What was added in my Modified Quarantine Extension Form:
Under Properties
1. Tools | Options | Other tab | Advanced Options | Custom Forms | Manage Forms | Install.
2. Navigate to the path where you saved the QTNE.CFG file, and select the file.
3. Click OK a few times till all the dialog boxes are closed. The form is now installed.
Now let's make those fields show up!
1. In the Outlook messages pane, right-click the column heading on the top | select Custom.
2. In the Custom View dialog box, click Fields | from the "Select available fields from:" drop-down (which says "Frequently-used fields" by default), select Forms [screenshot].
3. Select the Modified Quarantine Extension Form | click Add
4. In the Show Fields dialog box, select Original Sender and Original Recipient | click Add.
5. Additionally, you can remove unnecessary fields and order the fields the way you want [screenshot of fields I have selected].
Once you're done, the Original Sender and Original Recipient fields are displayed as shown in the screenshot below:
When the message list pane is expanded in Outlook, this is what it looks like.
Exposing these fields makes managing the quarantine mailbox easier.
Messages arriving in the quarantine mailbox look like NDRs. They appear to be sent from the postmaster address of the default domain. As such, you can't easily see the original sender and recipient's addresses, as shown in the screenshot below:
"How to Recover Quarantined Messages from the Spam Quarantine Mailbox" in the Exchange Server 2007 documentation shows how to use a custom Outlook form to expose the original sender - the doc has code that can be copied to a text editor like Notepad and saved as a custom form (QTNE.CFG), which can be used in Outlook to expose the relevant MAPI property as a field that can be added to the view.
This exposes the original sender, but doesn't expose the original recipient of the message. To expose the recipient, you need to modify the form from the above link and add the relevant MAPI properties. You can download the QTNE.CFG file I modified, and save it in the correct Forms folder for your locale.
For US English, the path is: \Program Files\Microsoft Office\Office12\Forms\1033. You can find out the locale ID (LCID) for your locale from KB 221435: List of supported locale identifiers in Word..
What was added in my Modified Quarantine Extension Form:
Under Properties
Property02=OriginalRecipient
After [Property.OriginalSender] section:[Property.OriginalRecipient]
Type=30
NmidInteger=0x0E04
DisplayName=Original Recipient
1. Tools | Options | Other tab | Advanced Options | Custom Forms | Manage Forms | Install.
2. Navigate to the path where you saved the QTNE.CFG file, and select the file.
3. Click OK a few times till all the dialog boxes are closed. The form is now installed.
Now let's make those fields show up!
1. In the Outlook messages pane, right-click the column heading on the top | select Custom.
2. In the Custom View dialog box, click Fields | from the "Select available fields from:" drop-down (which says "Frequently-used fields" by default), select Forms [screenshot].
3. Select the Modified Quarantine Extension Form | click Add
4. In the Show Fields dialog box, select Original Sender and Original Recipient | click Add.
5. Additionally, you can remove unnecessary fields and order the fields the way you want [screenshot of fields I have selected].
Once you're done, the Original Sender and Original Recipient fields are displayed as shown in the screenshot below:
When the message list pane is expanded in Outlook, this is what it looks like.
Exposing these fields makes managing the quarantine mailbox easier.
Labels: Anti-Spam, Exchange Server 2007, IMF, Mailbox, Outlook
2 Comments:
Hi,
and what about exposing the SCL rating ? This way it makes it easier to fine tune the filter. But now, you can't see what was the SCL rating of the message being quarantined. Only after delivering to the original sender, you can see the SCL rating in the message headers. I would like to see them in the quarantine mailbox.
Franc.
Hi,
Can we expose the original senders and recipients at the outlook web access?
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