April 2007

Zenprise proactively detects BlackBerry N. America outage!

BlackBerry® users in North America were without email last night (Tuesday April 17th), thanks to an extended system-wide outage in Research In Motion’s network that handles email. Zenprise customers report that Zenprise for BlackBerry automatically detected this outage in the BlackBerry SRP network at 5:19 PM last night, and were able to pro actively inform […]

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Fixed: Outlook 2007 Performance issues with large mailboxes

If you’ve been frustrated with Outlook 2007’s performance when working with large mailboxes or PST files, Microsoft has a hotfix for you – KB 933943: Description of the update for Outlook 2007: April 13, 2007. The update also fixes a couple of other issues documented in this KBA. You won’t need to call Microsoft support […]

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Released: Update Rollup 1 for Exchange Server 2007

Exchange Server 2007 just got its first update. Update Rollup 1 (KB 930809) resolves the following issues: – KB 932487: The Microsoft Exchange Information Store service stops unexpectedly when the Exchange Server 2007-based server replicates the Public folder (This happens when Event Logging level for Replication DS Updates is set to anything but Lowest).– KB […]

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Exchange Server 2007: Managing And Filtering Anti-Spam Agent Logs

Exchange 2007 includes a number of anti-spam agents to filter spam. The anti-spam agents log their actions in (anti-spam) agent logs. The default agent log locations: Exchange 2010: \Exchange Server\V14\TransportRoles\Logs\AgentLog Exchange 2007: \Exchange Server\TransportRoles\Logs\AgentLog Agent Log Configuration You can’t change the agent log location. Here are the available config options: Enable/Disable agent log: On transport […]

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Email Archiving and Compliance: Learning from email issues that plague the White House

Over the weekend, Wall Street Journal reported “White House Probes More Lost Emails” (external links do not work, WSJ.com requires subscription to read this article). The Journal’s John D. McKinnon reports, “The White House, already under pressure to explain missing emails from officials using a Republican Party system, says it is investigating reports that many […]

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The hilarious lingo of Exchange folks

The lingo used by most Exchange folks is hilarious – and I include myself in this. Just got an email from someone in the product team that goes “Sorry, I was OOF…. ” :) OOF stands for Out Of Office, derived from Microsoft Outlook/Exchange’s functionality of being able to set up Out Of Office messages. […]

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I’ve been tagged!

Last month, Clustering MVP Rod Fournier tagged me with a “5 things you don’t know about me” post – and I had no clue till this morning what this is all about till I got shamed by Rod! 5 things you don’t know about me: 1) My first introduction to this wonderful country (and the […]

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Send as alternate email address in Outlook and Exchange

This is one of the more frequently asked questions in different forums and still a major annoyance – how do I send as an alternate address (aka proxy address or alias)? In most organizations, users have multiple email addresses to meet business requirements such as multiple business units, business names and domain names, mergers, acquisitions […]

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Exchange Hosted Services is not hosted Exchange

Like many folks out there, I believed – wrongly so, that Exchange Hosted Services is hosted Exchange, and competes with Microsoft/Exchange’s model of selling Exchange Server software licenses. Thanks to Paul Englis, PM, UC Services, for the clarification – EHS offerings include Exchange Hosted Filtering – an anti-spam/anti-virus filtering service, Exchange Hosted Archive – an […]

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SearchCIO.com: BlackBerry troubleshooting a breeze for retail chain

SearchCIO.com just published this article by Andrew Hickey, titled “BlackBerry troubleshooting a breeze for retail chain“, about how Zenprise for BlackBerry helps troubleshoot BlackBerry issues. The level of interest of BlackBerry (Enterprise Server for Exchange) customers in Zenprise amazes me – needless to say, it’s beyond my expectations… :)

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