SnapDrive 3.1 requires 3 hotfixes (2 avail only from PSS)

by Bharat Suneja

Want to upgrade NetApp SnapDrive 3.x to 3.1?

You’ll need 3 hotfixes, 2 of these cannot be downloaded from You need to call Microsoft Product Support Services for these :

1. KB838894 – An updated Storport storage driver (version 5.2.3790.173) is available for Windows Server 2003

2. KB831112[Call PSS] You cannot import a transportable shadow volume in Windows Server 2003

3. KB840281[Call PSS] Volume information is lost when you extend a partition by using the DiskPart tool and then move the volume in a Windows Server 2003 cluster

Most of these hotfixes that are available from PSS are intended to correct specific issues only, and should not be applied if these issues are not faced. These come with the standard PSS disclaimer – these hotfixes have not been regression-tested, backup before you apply, et al.

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